It will be hard for me to return back here until I see that positive changes have been made. We did not feel that our vacation experience was worth the money we paid. The Encore Resort at Reunion is one of the newest resorts in Central. Traveling right now during a pandemic still requires lots of patience and flexibility however resorts also have a duty to give customers what they are paying for as well. So I decided to buy a house in Orlando an open the opportunity to other fans would. This means you need to be prepared to bring your own dishwashing soap or dishwasher tablets along with soap, garbage bags, and other toiletries. Our home also had limited dishware and limited means to clean them. The front desk should just be removed if they can't do anything. Listings displayed on this website may be subject to prior sale or removal from sale the availability of any listing should always be independently verified. You shouldn't have to call a number when you're on property to ask questions or get resolution. The resort is a good concept and has nice homes but it is hard to contact anyone when there are issues and it's hard to get things resolved. We also tried to go to the waterpark area and found it to be too crowded for our comfort level. We did end up getting a credit for this but as you can imagine it still put a huge damper in our vacation plans being that the two main amenities at the home were not functioning correctly (pool and movie room). In the age of covid a pool (or anything) being cleaned is a bit concerning. Someone came out to 'skim' the pool but it was never cleaned. When we arrived to our home the pool was dirty and there were other issues with the remotes and the movie room. Encore has had some challenges from the beginning but now it is even worse.
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